FAQ’s for Showcase SuperLux

WHAT IS  SHOWCASE SUPERLUX?

Showcase SuperLux is the newest dining and entertainment concept for Showcase offering luxury movie-going at its finest.  The Showcase SuperLux blends advanced movie entertainment, food and drink, technology, design, and service that promise to deliver an unparalleled experience.

DO YOU OFFER RESERVED SEATING?

All seating throughout Showcase SuperLux is reserved at the time of your ticket purchase allowing for more convenience and time to enjoy everything SuperLux has to offer.

Guests can reserve their seats when purchasing tickets online at Movietickets.com, the Showcase App or the in-theatre automated box office or at the Concierge desk.  Tickets purchased at Movietickets.com can be printed at home or at the theatre.  Tickets purchase on the Showcase App will be scanned right from your phone.

WHAT IS THE DIFFERENCE BETWEEN SUPERLUX AND LUXLITE SEATING?

SuperLux, our most premium seating, takes “sit back and relax” to the next level.  Enjoy an extra-wide, super plush leather seat that electronically allows you to fully recline with your feet up!  Guests seated in SuperLux seats will enjoy full food and beverage service throughout the movie. Each seat is equipped with a server call button so your server is always there when you need them. Ticket price is $28-$30 which includes a $5 food and beverage voucher and unlimited, free popcorn.

LuxLite is our more casual level, offering lighter fare. The LuxLite extra-wide, reclining, plush leather seat offers extreme comfort.  Guests seated in LuxLite seats will enjoy food and beverage service delivered to their seats prior to the start of the movie. Ticket price is $20, which includes a $5 food and beverage voucher. Plan to arrive 20 minutes prior to the start of the movie to fully enjoy the experience.

Both SuperLux and LuxLite seats are reserved at the time of purchase.

AGE ADMITTANCE POLICY:

Showcase SuperLux now proudly welcomes guests of all ages to enjoy the comfort and service of our SuperLux seating regardless of the showtime.
Ratings guidelines apply.

WHEN SHOULD I ARRIVE AT THE THEATRE?

Guest should plan to arrive 20 minutes prior to the start of their showtimes to fully enjoy the experience. 

DO YOU OFFER DISCOUNT PRICING? 

Showcase SuperLux does not offer discount senior, military or children's pricing or bargain matinees.  Passes are not accepted for any films.

CAN PRESTIGE AND GIFT PACKS BE USED AT SHOWCASE SUPERLUX?

Prestige tickets and gift packs will be accepted with an additional fee applied to meet current ticket prices. Click here to purchase gift cards, gift packs and prestige tickets.

CAN I USE MY STARPASS CARD AT SHOWCASE SUPERLUX?

Starpass is not currently available at Showcase SuperLux. Starpass members will not earn points for their purchases or be able to redeem award vouchers at this location.

DO YOU PROVIDE PARKING?

SuperLux is located at The Street – Chestnut Hill.  There is free parking throughout the shopping plaza.  Valet parking is also available near the theatre entrance for a fee.

HOW CAN I RECEIVE UPDATES ON SHOWCASE SUPERLUX by email?

Register for email updates at the bottom of any page on ShowcaseSuperLux.com.  We suggest you add updates@showcasesuperlux.com to your address book to prevent Spam Blockers from filtering the email to your spam folder.

I AM NOT RECEIVING EMAILS I SUBSCRIBED TO?

You may have a firewall or spam blocker that is preventing the email delivery. Users of email providers such as AOL, Yahoo, and Hotmail have the option of blocking all email messages that originate outside of their domain. You may need to add updates@showcasesuperlux.com to your address book if you have Spam Blockers.

THE WEBSITE DOES NOT DISPLAY OR FUNCTION PROPERLY?

To ensure that you are getting the best user experience on showcasesuperlux.com, please make sure that you are using the most up-to-date browser.  To find the latest version, go to the browser's official website. Their site will direct you on how to obtain their latest browser version.

DO YOU OFFER TECHNOLOGY THAT WILL ASSIST THE HEARING AND VISUALLY IMPAIRED?

The SuperLux offers SONY devices for captioning, descriptive Video, and assisted hearing.  Sony’s Entertainment Access Glasses with audio technology allows patrons to wear stylish and lightweight see-through eyewear to see closed caption text seemingly superimposed onto the movie picture they are watching on screen - it’s a natural subtitle movie experience. In addition, the captioning glasses’ receiver box is equipped with an audio assist function, this solution is useful not only for people with hearing difficulties but also for people with visual impairments - both can enjoy movies far more than ever before.

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